Introduction
Welcome to Argent Care Limited. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email address, phone number, and other contact details.
Health Information: Information related to your health and care needs, which is essential for providing our services.
Payment Information: Details necessary for processing payments for our services.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To provide and manage our homecare services tailored to your individual needs.
Communication: To communicate with you regarding your care plan, appointments, and updates.
Billing: To process payments and manage billing information.
Compliance: To comply with legal and regulatory requirements.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our staff are trained to handle your information with the utmost care and confidentiality.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in delivering our services, under strict confidentiality agreements.
Your Rights
You have the right to:
Access your personal information.
Request corrections to any inaccurate or incomplete information.
Withdraw your consent for data processing, where applicable.
Request the deletion of your personal information, subject to legal and contractual obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through appropriate channels.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@argentcarelimited.com
Phone: 01924 504100 / 07977002259
